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Broadband help

For queries about your TalkTalk broadband service.

Re: timed out accessing the Admiral Insurance site login

STEVERFIELDS
Chatterbox
Private Message
Message 11 of 11

Hi I'm also experiencing timing out on the Admiral Insurance website and I also have a DSL 3782 router. When I use a hotspot and my mobile data I get straight through  but not with my talktalk router

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10 REPLIES 10

Message 1 of 11

You're Welcome 🙂

 

Regards 

 

Karl 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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STEVERFIELDS
Chatterbox
Private Message
Message 2 of 11

New SAGECOM router arrived, set up and connection to the Admiral Insurance  website straight through - no problems.

Thanks for the help

Message 3 of 11

No Problem 🙂

 

Karl 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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STEVERFIELDS
Chatterbox
Private Message
Message 4 of 11

Many Thanks Karl  we will see how it goes 

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Message 5 of 11

Hi STEVERFIELDS

 

A new router is on the way so this can be tested.

 

Karl.

 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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STEVERFIELDS
Chatterbox
Private Message
Message 6 of 11

Also cleared all browsing data, again no change

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STEVERFIELDS
Chatterbox
Private Message
Message 7 of 11

Hi all, tried a reset on the router, still to no avail. No problem getting through on my mobile data or if I hook up to my relative talktalk router ( SAGEMCOM rather than DSL3782)

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Skynet_TX
Community Star
Private Message
Message 8 of 11

Hi @STEVERFIELDS,

 

No staff are on the community at the weekend, but they should be able to pick this post up early next week.

 

Have you tried leaving your router switched off for over 30 minutes, to ensure it gets a new session when it is switched back on ?

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martswain
Philosopher
Private Message TalkTalk
Message 9 of 11

@STEVERFIELDS the staff support team will be back here on Monday morning.

 

Try clearing all Admiral related cookies in your browser.

 

The site is working fine from my connection at 1450.

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STEVERFIELDS
Chatterbox
Private Message
Message 10 of 11

Any help from the support team would be appreciated 

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