If you have moved to full fibre and requested a phone at the time of ordering, then Yes.
If you did not request to keep a landline at the time of ordering Full Fibre, then No. If you wish a phone line you will need to phone the Full Fibre team to discuss if it is now possible to add a phone.
If you have received the new Hub and you are still on an old copper, fibre to the cabinet contract (fibre 35 or 65) then No you can't plug your phone in as your phone will still operate over your existing landline.
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here:
How to contact TalkTalk Broadband - Help & Support.
