For queries about your TalkTalk broadband service.
on 04-01-2026 09:32 AM
Do I have to install this new hub you have sent me ?
on 05-01-2026 07:03 AM
@KeithFrench thank you for your support.
on 04-01-2026 10:35 AM
That very much depends on what package you are on (Full Fibre, Fibre To The Cabinet & Copper Wires to the house, or old copper wires from your exchange), plus why they have sent it? What router do you currently have & why did TalkTalk say that they would send the new hub out?
Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they?