For queries about your TalkTalk broadband service.
on 28-07-2022 06:30 PM
I'm trying to set up remote access on my TalkTalk Sagemcom Fast 5364 router and cannot find any way to enable this. I now spend half my year abroad intermittently and certain sites i use only allow access from my home IP address as a security measure. In other words, a VPN is useless unless it's possible to hide the fact I'm using a VPN.
I just Googled remote access using a TalkTalk router and it gives instructions for:
But, not the Sagemcom Fast 5364.
I have just searched the TalkTalk site for one of the above routers and can't find any of them.
Does anyone know a way around this problem, or am I better off changing suppliers?
The router is running firmware version SG4K10002816t if that makes any difference.
Thank you in advance for any help.
Pete
on 29-07-2022 07:31 AM
Hi Pete,
You cannot set up remote access to the router. You can set up remote access to a PC connected to the router and connect that way but not directly to the router.
Thanks
Karl.
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on 28-07-2022 09:01 PM
Hi @samuipk,
If you are referring to this page, then that is not talking about allowing you as a user to have remote access, that is referring to the functionality in the router that allows TalkTalk to remotely manage your router for you. Their newer routers also have that capability, but that is probably just an old article that has not been updated.
For security reasons it is not possible for you to access the management features of your router remotely, you can only do that from your own local LAN.