Requesting a return bag

[younghiutung]

Hello,

My contract has just been finished and I would like to request a return bag so that I can return the router and the related equipment to you. How can I get one?

Thanks.

[Gliwmaeden2]

Please return to the message board and click on start a topic to begin your own thread, @Robin2568.

Also put your phone number or account number in Personal Information [never in the public thread], which you can access via your avatar/name; settings....SAVE CHANGES. 

[Robin2568]

I have some old broadband equipment I would like to send back to you Can you send me a returmns bag and prepaid lable please. My address is

*removed for security*

Thanks

[Karl-TalkTalk]

Hi

If you start your own thread (new message), we’d love to help.

We’ve found that posting in someone else’s conversation makes it harder to follow when looking for an answer.

It’s easier and quicker if we can chat with you in a single thread, if you start your own thread, that will keep our community organised and help others with a similar problem.

Check your home phone number or account number are also added to your Community Profile as that will really help us to find your details quicker.

Thanks

Karl

[Aland17]

I have just left in December. Still haven't received a return bag for equipment. Would it be possible to send one out to me please.

[Karl-TalkTalk]

Hi
 

If you start your own thread (new message), we’d love to help.

We’ve found that posting in someone else’s conversation makes it harder to follow when looking for an answer.

It’s easier and quicker if we can chat with you in a single thread, if you start your own thread, that will keep our community organised and help others with a similar problem.

Check your home phone number or account number are also added to your Community Profile as that will really help us to find your details quicker.

Thanks

Karl

[Samanthad123]

I have not received a return bag that I ordered, and I have now moved house can you please send one to my new property 

[ferguson]

@Charlton1 

Try that link I posted  earlier to start your own topic.

[ferguson]

Start your own topic:

https://community.talktalk.co.uk/t5/forums/postpage/board-id/111

[Gliwmaeden2]

Staff will simply send you one if you complete your community forum profile details, @Charlton1.

Otherwise they won't have a clue where to send it!

[Charlton1]

So how do I get a returns bag ?

[Gliwmaeden2]

@Charlton1, if you look at the first page of replies on this topic you will see that anyone who is not the original poster is asked to start their own thread.

You'll also see that I instructed someone how to start their own topic and also how to complete their community forum profile details. 

Each customer needs to start the thread anew, as it helps avoid chaos in the replies and avoids muddling different customers' accounts.

Staff are not back on the forum before Monday, so you have time to start your own thread before then.

[ferguson]

Sure, so start a topic of your own and ask for one, OK?

[Charlton1]

What are you on about I just need a return bag ok

[Charlton1]

My contract has just been finished and I would like to request a return bag so that I can return the router and the related equipment to you. How can I get one?

[Charlton1]

How do I get a returns bag

[ferguson]

@Charlton1 

You need to start your own topic rather than posting on another thread.

[Charlton1]

Please send returns bag to send back router equipment

[Charlton1]

Please send returns bag to send back route equipment 

[Gliwmaeden2]

@Harrycrocker?!, please see preceding posts re starting your own topic. 

Also complete personal information details as also mentioned.

[Harrycrocker?!]

Please mai a I have a return bag and table for my old Talk Talk router.