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For queries about your TalkTalk broadband service.

Resend router return bag

Caddie
First Timer
Private Message
Message 2 of 2

Hi,

 

My router return bag has been sent to the wrong address as I no longer live at the address to where it was sent.

 

Can the bag be resent to my current address so that I can return my old router?

 

Also, in another matter, I have not received any response/acknowledgement of my complaint and SAR request made by phone on 21/07/22.

 

Any help with the above would be much appreciated.

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1 REPLY 1

Arne-TalkTalk
Support Team
Staff
Private Message
Message 1 of 2

Hi Caddie

 

Can you add your new address to the private notes on your community profile.  

 

Your SAR request is showing as in validated and will be received by 21/09/22

 

Regards

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