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Broadband help

For queries about your TalkTalk broadband service.

Router Broken

twbarber
Newbie
Private Message TalkTalk
Message 2 of 2

Arrived home from a trip Saturday night to discover our internet is completely down. Orange flashing light on the router. Have tried all suggested steps (turn off router for 20 mins, line test, restart router) all to no avail. The router does not even appear as an available network.

I have not been able to get through to anyone on the phone or live chat all day yesterday. I work from home and urgently need this resolved.

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1 REPLY 1

Debbie-TalkTalk
Support Team
Staff
Private Message
Message 1 of 2

Hi @twbarber 

 

I'm sorry to hear this.

 

Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look at this for you.

 

Thanks

 

Debbie

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