Hi Chris,
Every few weeks the Internet connection suddenly without warning stops working. I work from home using a wired connection. Neither wired or wireless internet connectivity works when this incident occurs.
It has nothing to do with my VPN because once the connectivity is lost, I troubleshoot the problem with wired connections (without any VPN) directly on the router and still no connectivity. Only way I have ever managed to clear the fault is by power recycling the router each time. I thought there was a later firmware available and was hoping that might help matters. All support chat calls have failed to identify anything wrong.
Happens probably once every 4 weeks and of course at the most awkward of times? It's quite annoying to not see any log evidence of the issue happening on the router & therefore be able to point you guys to a solution. There must be logging evidence of the interruption to the service but so far no support chat has helped matters whatsoever.
Robin
