Router Password not working

[Monkey11]

Password on the router sticker ins't working when trying to log onto the WiFi hub. 

[Debbie-TalkTalk]

Hi Monkey11

Do you still need help with this?

Thanks

[Debbie-TalkTalk]

Hi Monkey11

If you have already tried a factory reset (pinhole reset) then please let me know and I can send a replacement router.

Thanks

[AllyM]

Presumably you've tried the factory reset?

[Monkey11]

Yes i know and the Router admin page password doesn't work.

[Debbie-TalkTalk]

Hi Monkey11

Just to confirm, are you trying to log into the router admin page?

There should be 2 stickers on the back, one with the wireless password details and then a separate sticker with the login details for the router admin page.