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Broadband help

For queries about your TalkTalk broadband service.

Router Problem

Bowler5
Visitor
Private Message TalkTalk
Message 5 of 5

Every day when I switch my PC on I find the internet download speed is very slow. The solution each day is to switch the router off and back on again. After a wait of 5 or 10 minutes the speed returns to normal. The problem may arise a second time that day when I have to repeat the process.

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4 REPLIES 4

Debbie-TalkTalk
Support Team
Staff
Private Message
Message 1 of 5

Hi @Bowler5 

 

I'm sorry to hear this. Can I just check, which router do you have? (make and model)

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Divsec
Community Star
Private Message TalkTalk
Message 2 of 5

Hi @SammyLou18 please start your own thread, then we can help you.

I don't work here and all my opinions are my own.
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SammyLou18
First Timer
Private Message
Message 3 of 5

Where do you put phone number when i click on my profile its just to change profile pic. My modems been orange solid for 13 hours and i cant connect to Internet. 

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Divsec
Community Star
Private Message TalkTalk
Message 4 of 5

Hi @Bowler5 which router do you have?

 

your post has been escalated and you should hear Monday.  In the meantime please check your community profile and add your landline number and/or account number so your account can be identified. Please don't post personal information here.

 

 

I don't work here and all my opinions are my own.
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