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Broadband help

For queries about your TalkTalk broadband service.

Router Replacement

Pyciu
First Timer
Private Message TalkTalk
Message 3 of 3

Hi,

 

Is there a chance to get a replacement router with wifi 6 (or newer)? I've been with TalkTalk for over 5 years and never changed the router. Just signed in a new 24 month contract but have not seen an option to upgrade the equipment.

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2 REPLIES 2

Debbie-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi @Pyciu 

 

Can I just check, have you spoken to our Loyalty Team about upgrading your package?

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KeithFrench
Community Star
Private Message TalkTalk
Message 2 of 3

The only WiFi 6 router that TalkTalk do is the Eero 6 and that is only available on the Full Fibre 150 package or faster.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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