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Broadband help

For queries about your TalkTalk broadband service.

Router busted

Bruce196
Newbie
Private Message TalkTalk
Message 3 of 3

Hi, our router has busted, completely stopped working with no lights, typically on Christmas Eve. Possibly a power surge? Is there any help available from TalkTalk? 

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2 REPLIES 2

gem78891
First Timer
Private Message TalkTalk
Message 1 of 3

Mine too! 

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 3

Customer service is open during the day on Chat and by phone, @Bruce196.

 

See the Christmas opening hours on this page:

 

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

 

Forum staff are not on here before Friday. 

Gliwmaeden2, a fellow customer.
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