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Broadband help

For queries about your TalkTalk broadband service.

Router disconnecting / connection issues

zoecj
Popular Poster
Private Message
Message 21 of 21

Hello.  My router is regularly disconnecting.  My laptop advises I have no internet connection and when I check the router the light is flashing orange and white intermittently.  This is happening several times a day.

Even when my internet is showing as working, I am still experiencing connection issues.  My wifi shows as full strength and speed tests are coming back fine, but simple apps aren't working e.g. a teams video call will keep dropping out due to 'connection issues'.  I thought it may be because of where I was in the house, so have situated myself within three foot of the router with no obstructions, but still experience the same problems.

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