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Broadband help

For queries about your TalkTalk broadband service.

Router keeps resetting

SadMeerkat
First Timer
Private Message

on ‎10-06-2022 03:31 PM

Message 3 of 3

My router keeps dropping out and resetting. Happened 7 times yesterday. 

 

Is there a solution, or do I need a replacement? 

Why are all the avatars smiling?
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2 REPLIES 2

Michelle-TalkTalk
Support Team
Staff
Private Message

on ‎14-06-2022 07:57 AM

Message 1 of 3

Morning,

 

How are you getting on? Has the replacement router arrived?

 

Thanks 🙂

 

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Karl-TalkTalk
Support Team
Staff
Private Message

on ‎10-06-2022 03:45 PM

Message 2 of 3

Hi

 

I do see an issue remotely. A new router is on the way so we can firstly rule out a hardware issue, then we can take it from there.

 

Thanks  

Karl. 

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