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Broadband help

For queries about your TalkTalk broadband service.

Router not working..completely dead

steveyboy
Team Player
Private Message

on ‎18-03-2022 03:31 AM

Message 4 of 4

My TalkTalk router has stopped working...Initially the light on the front was flashing and then went off completely.

I tried unplugging and restarting and the router light flashedn for about a minute then went off completely.
I'm temporarily using an old router.

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3 REPLIES 3

Debbie-TalkTalk
Support Team
Staff
Private Message
In response to Debbie-TalkTalk

‎18-03-2022 10:10 AM - edited ‎18-03-2022 10:11 AM

Message 1 of 4

Hi steveyboy

 

No problem 🙂

 

Debbie

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences




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steveyboy
Team Player
Private Message

on ‎18-03-2022 10:09 AM

Message 2 of 4

Great, Thank you.

Debbie-TalkTalk
Support Team
Staff
Private Message

on ‎18-03-2022 07:19 AM

Message 3 of 4

Hi steveyboy

 

I'm sorry to hear this.

 

I have ordered you a replacement router and a returns bag for your faulty one.

 

Please allow 24-48hrs for this to arrive. Let us know how you get on.

 

Thanks

 

Debbie

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences




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