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Broadband help

For queries about your TalkTalk broadband service.

Router password

Kmac36
Chatterbox
Private Message TalkTalk
Message 3 of 3

I haven't changed my router password yet it is not being accepted when I try to use it. I've checked, triple checked, that I am entering the correct information. I did give the info to a lodger who recently  my home. He may have changed it to cause me problems but this is only a guess.

Any ideas/suggestions for what my solution to this problem might be would be greatly appreciated.

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2 REPLIES 2

Debbie-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi Kmac36

 

Do you still need help with this? Did you try the factory reset?

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Debbie-TalkTalk
Support Team
Staff
Private Message
Message 2 of 3

Hi Kmac36

 

Have you tried factory resetting the router using the pin hole reset for ten seconds?

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