Router rebooots when computer starts.

[dennisl]

My ethernet connected router often reboots itself, when I start my computer.
This is the replacement router you sent to me in October 2023.
Everything works ok once it has booted up, but I'd still like to try and correct this.
Any assistance would be appreciated.

[Divsec]

Thanks for letting us know, glad my suggestion proved to be the solution.

[dennisl]

The replacement power adaptor seems to have resolved the issue.

Thanks for your help.

[dennisl]

Just sent a PM, as requested.

[kanya-TT]

Please send us your TalkTalk account number on private messages. 

Kanya

[dennisl]

There is no wireless card in this computer, but I have laptops which connect ok.

[kanya-TT]

Okay that's perfect. Have you ever tried connecting your computer wirelessly? 

Kanya

[dennisl]

Yes to a yellow port, which is furthest away from the red one.

[kanya-TT]

Okay, can you tell me where exactly is the ethernet cable connected to in the router is connected to the yellow goldish ports?

Kanya

[dennisl]

Via an Ethernet cable approximately I metre long.

[kanya-TT]

Oh, I see, May I ask. How is the computer connected to the router? 

Kanya

[dennisl]

Thanks Kanya.
After I switched the mains power on this morning to my computer, the router rebooted before I could turn the computer on. The router is on it's own power line.
I haven't changed the router power adaptor yet.
The computer should be on for the rest of the day.

[kanya-TT]

Hey there, Dennisl. We will need to check this for you. Please advise when you are home and ready. 

Kanya

[dennisl]

Yes I have still the original Huawei power adaptor 151206-11.
I will give it a try in the morning.
Thanks

[Divsec]

Hi @dennisl your post has been escalated, I have an inkling this could be due to an underperforming power block, do you have a compatible spare to try?