For queries about your TalkTalk broadband service.
on 23-12-2021 08:11 PM
Good evening
I seem to have a problem with the talk talk router ,I was using a tp link router with no problems ,but have had to go onto the talk talk router as my tp link router stopped working.
Manufacturer:Huawei Technologies Co., Ltd; ProductClass:DG8041W;
I now have this error on a regular basis
AlarmID:104001,AlarmLevel:Error,Device reset. Cause: System reset due to kernel panic, Terminal:OTHER
It's this error that is resetting the router a few times a day.
I see a few others have had there firmware changed and it was sorted ,do you have any solutions for me please.
on 04-01-2022 10:47 AM
Do you still have this problem? The router needs a firmware update to V1.06 to fix this issue. If your router is still running V1.05, let me know & I will ask TalkTalk to upgrade it for you.
Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
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