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Router restarts

Seand76
First Timer
Private Message
Message 2 of 2

Good evening 

 

I seem to have a problem with the talk talk router ,I was using a tp link router with no problems ,but have had to go onto the talk talk router as my tp link router stopped working.

 

Manufacturer:Huawei Technologies Co., Ltd; ProductClass:DG8041W;

 

I now have this error on a regular basis 

AlarmID:104001,AlarmLevel:Error,Device reset. Cause: System reset due to kernel panic, Terminal:OTHER

 

It's this error that is resetting the router a few times a day.

 

I see a few others have had there firmware changed and it was sorted ,do you have any solutions for me please.

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1 REPLY 1

KeithFrench
Community Star
Private Message TalkTalk
Message 1 of 2

Do you still have this problem? The router needs a firmware update to V1.06 to fix this issue. If your router is still running V1.05, let me know & I will ask TalkTalk to upgrade it for you.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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