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Broadband help

For queries about your TalkTalk broadband service.

Router webpage not loading

johnnyj
Team Player
Private Message
Message 21 of 21

On the last three Fridays at approximately 10pm my internet has gone down for between 10 minutes and an hour. Thinking it strange that it's at the same time every week, I thought I'd check the router settings.  However, the router login page will not load (FAST5364). I've tried a couple of fixes to check that it isn't a PC problem (eg disable firewall), but no joy.  Note that I have accessed the router webpage before (last time was a few weeks ago) and have not changed any PC settings.  Any ideas?

Never throw anything out until the day before you need it.
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