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Broadband help

For queries about your TalkTalk broadband service.

Router

Maria262
First Timer
Private Message TalkTalk

on ‎14-03-2025 08:21 PM

Message 3 of 3

Hi there please can I have new router replacement my it is very old since I started using talk talk and I have one room with out Internet I can't watch nothing on my tv because there is no Internet in that room  . All the time when I check the status of the Internet they said it is everything looks good 

Thank you 

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2 REPLIES 2

Debbie-TalkTalk
Support Team
Staff
Private Message

on ‎17-03-2025 07:47 AM

Message 1 of 3

Hi @Maria262 

 

I'm sorry to hear this.

 

I've sent you a new router, please allow 24-48hrs for this to arrive.

 

Please let us know how you get on.

 

Thanks

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Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎14-03-2025 08:39 PM

Message 2 of 3

Staff will respond after the weekend, @Maria262.

 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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