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Broadband help

For queries about your TalkTalk broadband service.

Router

kenajohnson
First Timer
Private Message TalkTalk

on ‎17-03-2024 11:32 AM

Message 4 of 4

I need to upgrade the router on my broadband. I have follwed instruction from support, but when I try to log in I am getting the massage 'Username and Password error. Please check the Caps state. You have 2 attempts remaining.' Can you help?

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3 REPLIES 3

Debbie-TalkTalk
Support Team
Staff
Private Message

on ‎19-03-2024 09:05 AM

Message 1 of 4

Hi kenajohnson

 

Do you still need help with this?

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences




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Debbie-TalkTalk
Support Team
Staff
Private Message

on ‎18-03-2024 06:53 AM

Message 2 of 4

Hi kenajohnson

 

Which router do you currently have?

 

Are you experiencing issues with your current router/connection?

 

Please can you add your name and TalkTalk landline number to your Community Profile.

 

Thanks

 

Debbie

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences




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KeithFrench
Community Star
Private Message TalkTalk

on ‎17-03-2024 01:33 PM

Message 3 of 4

Possibly, if you had stated what make/model of router you have upgraded your broadband with!

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
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