For queries about your TalkTalk broadband service.
on 17-03-2024 11:32 AM
I need to upgrade the router on my broadband. I have follwed instruction from support, but when I try to log in I am getting the massage 'Username and Password error. Please check the Caps state. You have 2 attempts remaining.' Can you help?
on 19-03-2024 09:05 AM
Hi kenajohnson
Do you still need help with this?
on 18-03-2024 06:53 AM
Hi kenajohnson
Which router do you currently have?
Are you experiencing issues with your current router/connection?
Please can you add your name and TalkTalk landline number to your Community Profile.
Thanks
Debbie
on 17-03-2024 01:33 PM
Possibly, if you had stated what make/model of router you have upgraded your broadband with!
Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
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