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Broadband help

For queries about your TalkTalk broadband service.

Router

kenajohnson
First Timer
Private Message TalkTalk

on ‎17-03-2024 11:32 AM

Message 4 of 4

I need to upgrade the router on my broadband. I have follwed instruction from support, but when I try to log in I am getting the massage 'Username and Password error. Please check the Caps state. You have 2 attempts remaining.' Can you help?

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3 REPLIES 3

Debbie-TalkTalk
Support Team
Staff
Private Message

on ‎19-03-2024 09:05 AM

Message 1 of 4

Hi kenajohnson

 

Do you still need help with this?

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences




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Debbie-TalkTalk
Support Team
Staff
Private Message

on ‎18-03-2024 06:53 AM

Message 2 of 4

Hi kenajohnson

 

Which router do you currently have?

 

Are you experiencing issues with your current router/connection?

 

Please can you add your name and TalkTalk landline number to your Community Profile.

 

Thanks

 

Debbie

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences




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KeithFrench
Community Star
Private Message TalkTalk

on ‎17-03-2024 01:33 PM

Message 3 of 4

Possibly, if you had stated what make/model of router you have upgraded your broadband with!

The TalkTalk Community has now moved to a peer-to-peer support model. This means that the TalkTalk team will no longer be here to support with queries. Don’t worry, there are plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
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