For queries about your TalkTalk broadband service.
Friday
Good evening. My router broke yesterday and in live chat I was told that Talk Talk will send me a new router . Today in my account I noticed that case is closed and don't see anything about that my router will be send. What is going on?
Monday
Hi @Lenciks
I'm sorry to hear this.
Please can you add your name and TalkTalk landline number to your Community Profile, I can then check to see if the router has been ordered for you.
Thanks
Debbie
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Staff won't be back on here before Monday, @Lenciks.
You can use Chat over the weekend or call 03451 720088 [9am - 6pm] on Saturday.
