Router

[Sasha161]

You have upgraded my router but have not sent anything to return the old one, when do I get this please?

[mandisa1-TT]

Thank you for the support @Gliwmaeden2 
Hi there @Sasha161 Were you been able to check for the returns bag in the new box as suggested by @Gliwmaeden2?

[Gliwmaeden2]

Check for a returns bag and label in the new box, @Sasha161.

If there's none, staff can easily send one out to you.

Complete your community forum profile details fully. Go via your avatar; settings; Personal Information....SAVE CHANGES. This will enable them to check your account details.