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Broadband help

For queries about your TalkTalk broadband service.

Sagemcom Update

JONGPOOLE
First Timer
Private Message
Message 4 of 4

Would it be possible to have the latest update pushed to me? I have been experiencing drop outs range issues etc lately

 

 

Jon

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3 REPLIES 3

Debbie-TalkTalk
Support Team
Staff
Private Message
Message 1 of 4

Hi Jon

 

How's the connection been since the firmware update?

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Debbie-TalkTalk
Support Team
Staff
Private Message
Message 2 of 4

Hi Jon

 

Your router firmware has been updated, please can you retest and let us know how the connection compares.

 

Thanks

 

Debbie

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Debbie-TalkTalk
Support Team
Staff
Private Message
Message 3 of 4

Hi Jon

 

I've asked our Devices Team to push the latest firmware to your router.

 

Please can you keep the router powered up and I will post back to confirm once the firmware has been updated.

 

Thanks

 

Debbie

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