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Broadband help

For queries about your TalkTalk broadband service.

Service down

Drewster99
First Timer
Private Message TalkTalk
Message 6 of 6

Service seems completely down cardiff area ?

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5 REPLIES 5

Message 1 of 6

Morning,

 

How are you getting on? Is your connection now working ok?

 

Thanks

 

Michelle

 

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Message 2 of 6

Hello,

 

Thanks for your PM. I can't see any outages for your area, however if you could add your TalkTalk telephone number or account number to your Community Profile then we can check your line for any issues.

 

Thanks

 

Michelle

 

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Message 3 of 6

Hello,

 

Could you also add your TalkTalk Telephone number or Account number in your Community Profile please. Please do not post any personal information on the Community.

 

Thanks

 

Michelle

 

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Drewster99
First Timer
Private Message TalkTalk
Message 4 of 6

Cant get to work - fault nr wenvoe 

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Michelle-TalkTalk
Support Team
Staff
Private Message
Message 5 of 6

Morning,

 

Can you please update your community profile to include your:

 

  • Name
  • TalkTalk Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks

 

Michelle

 

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