Since moving from Shell the broadband is very poor, it is slow and intermittent. I have tried all the usual fixes of rooting and factory resetting the router, but it an old router.
Sorry to see this. The support team here can certainly look at a replacement router for you, but they may want to check for any issues on your line first. Make sure that your personal details including TalkTalk phone number and/or account number are complete on your community profile (clickhere) so that they can link your forum identity with your account and then wait for them to respond.
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
