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Broadband help

For queries about your TalkTalk broadband service.

Static Routes on LAN interface wont save

owensy
Chatterbox
Private Message
Message 10 of 10

Exact same problem that has been raised numerous times it seems and no fix yet so not sure what the point in raising a new topic is...

 

But anyway, go to static route page on the routers admin page, add a static route for:

192.168.2.0/24 to use gateway 192.168.1.97 on LAN interface, click the + sign to add it to the table and then click apply. You get a message to say the data was successfully saved but my entry has vanished from the static route table.

 

Im running firmware version SG4K10002828t.

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9 REPLIES 9

Message 1 of 10

Hello,

 

I'm glad to hear this and thanks for confirming 🙂

 

Thanks

 

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owensy
Chatterbox
Private Message
Message 2 of 10

Thanks so much, that fixed it for me

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Message 3 of 10

Hi owensy

 

Thank you 🙂

 

Your firmware has now been updated.

 

Debbie

owensy
Chatterbox
Private Message
Message 4 of 10

Hi Michelle

 

Any time this morning would be great, im out the house until this afternoon.

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Message 5 of 10

Morning,

 

I'm sorry for the delay. The firmware can take up to 30 minutes to update and you won't be able to reboot the router when this is upgrading. When would be the best time today for us to update the firmware for you?

 

Thanks

 

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owensy
Chatterbox
Private Message
Message 6 of 10

Thanks Michelle and Keith

Community profile has been updated.

 

Is V130 being rolled out currently or still in testing/development do you know?

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Michelle-TalkTalk
Support Team
Staff
Private Message
Message 7 of 10

Hello,

 

Can you please update your community profile to include your:
 

  • Name
  • Telephone number
  • Alternative contact number
     

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.


Thanks


 

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KeithFrench
Community Star
Private Message TalkTalk
Message 8 of 10

You need V130 for that to be fixed.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

Michelle-TalkTalk
Support Team
Staff
Private Message
Message 9 of 10

Hello,

 

Thank you. @KeithFrench - Would you be able to offer any advice please?

 

Thanks