Talk talk WiFi hub repeatedly dropping connection

[GForce]

I've reported today my WiFi router continually losing connection. Right now using mobile phone data to post this.

I've been told a new router is on it's way and when I asked further why is this issue happening now out of the blue. Only told there is a firmware issue. This router is not very old.

I think there is a larger network issue that  TT is not addressing. It is very inconvenient.

Can see other people on this forum in the same boat.

[GForce]

Hi I don't have a test socket.

[Michelle-TalkTalk]

Good morning,

I'm sorry to hear this. I've run a test on the line which has detected a potential fault towards the property. Does your main socket have a test socket please?

Thanks

Michelle