You will need to speak to the Loyalty Team for the best deals. 0345 172 0088 is currently working. Say "Loyalty Team" or "leaving TalkTalk" or "cancel TalkTalk" when prompted and you should get through to someone to talk to. You may though have to listen to a few lengthy recorded messages, but if you persevere you should get through to someone.
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
