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Broadband help

For queries about your TalkTalk broadband service.

Termination of services

bernadette56
First Timer
Private Message TalkTalk
Message 1 of 1

I gave 30 days notice on 22nd August'24, informing I was terminating services as my contract ended on 22nd Sept,24.

However, TalkTalk state my new supplier havent contacted Talk Talk, so effectively I am still being charged for phone line and rental. All emails fron TalkTalk are No Reply and my account doesnt recognise my email address or any passwords inputted. I have paid upto my leaving date of 22nd Sept, but TalkTalk are requesting payment for November and threatening a £12 late payment charge also. How can this be resolved?

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