cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

email support

Ask us about your TalkTalk email account and Webmail.

Deceased User

Rwebb1
First Timer
Private Message TalkTalk
Message 2 of 2

Afternoon,

 

I am trying to find out how to close and an email account down as the user passed away earlier this year.

Is there a customer services email address to use?

 

Thanks in advance

0 Likes
1 REPLY 1

fr8ys
Community Star
Private Message TalkTalk
Message 1 of 2

Sorry to hear about your loss.

 

The attached link will give details on contacting the dedicated bereavement team.

 

https://community.talktalk.co.uk/t5/Articles/Our-bereavement-team/ta-p/2205169

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).