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Broadband help

For queries about your TalkTalk broadband service.

Tv keeps buffering and phones

Jayne08
First Timer
Private Message TalkTalk

on ‎03-09-2024 07:55 PM

Message 3 of 3

Hi I think our Internet needs upgrading as tvs and phones keep buffering all the time ,we need Internet for tvs as smart tvs is there any options you could give us please 

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2 REPLIES 2

Debbie-TalkTalk
Support Team
Staff
Private Message

on ‎04-09-2024 06:49 AM

Message 1 of 3

Hi Jayne08

 

Which package do you currently have?

 

Have you spoken to our Loyalty Team?

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences




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fr8ys
Community Star
Private Message TalkTalk

on ‎03-09-2024 08:23 PM

Message 2 of 3

Upgrades and contracts cannot be negotiated via the forum.

 

Your best bet is to phone the loyalty team who hold the best desks and can discuss your requirements.

 

Try phoning 0345 172 0088

Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529#

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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