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For queries about your TalkTalk broadband service.

Unable to access online chat in my account

Mike155
First Timer
Private Message TalkTalk
Message 3 of 3

I am trying to contact Talktalk through my account chat option.  It just is giving me a turning circle all the time, so no idea if I am in a queue or if there is a problem with using chat today?  Any ideas please?  I really don't want to have to ring them!

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2 REPLIES 2

Michelle-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi Mike,

 

How are you getting on? Is Live Chat now working for you?

 

Thanks

 

Michelle

 

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Karl-TalkTalk
Support Team
Staff
Private Message
Message 2 of 3

Hi

 

Check you have no pop up blockers active on the page as they can stop the chat window from opening.

 

Thanks  

Karl. 

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