Unable to enable DMZ on FAST5364 3 firmware SG4K100136

[mouetteboat]

Hi,

My sons xbox has stopped working in the past few weeks.  I'm getting a NAT Type error, I've tried a number of recomended fixes from the forums without any luck.  Next option is to use the DMZ setting on the router but whenever I enable it, and apply the changes its not keeping them.  If I go back in to the screen the settings have been lost.

Any suggestions?

Thanks

[mouetteboat]

These are the ports I need to open

These ports must be open to connect to the Xbox network:

• Port 88 (UDP)
• Port 3074 (UDP and TCP)
• Port 53 (UDP and TCP)
• Port 80 (TCP)
• Port 500 (UDP)
• Port 3544 (UDP)
• Port 4500 (UDP)

[KeithFrench]

You do not add ports to the firewall, this is done in the port forwarding configuration. Which TCP or UDP ports do you need to forward & I will try and help you.

[mouetteboat]

I would prefer not to use the DMZ but I'm running out of options.

Thanks for the replies.  I'd prefer not to do a factory reset as I don't want to reconfigure the router afterwards.

If I enable the "Low" setting on the firewall everything works fine.  As soon as I change the setting to "High" it stops working.  I have tried enabling uPnP, when I do so I can see the rule for the Teredo UDP being added dynamically to the rules but the xbox still doesn't work.

I have tried adding the required ports manully to the firewall (see attached) but it still fails to connect (also added all the standard ports for https http etc etc etc).

[Debbie-TalkTalk]

Hi mouetteboat

Can I just check, have you tried factory resetting the router using the pin hole reset for ten seconds?

Thanks

Debbie

[KeithFrench]

I will not use the DMZ due to losing the protection of the router's firewall & would always recommend port forwarding instead. Which TCP or UDP ports would need to be forwarded if you went for this solution? However, in the meantime, I will ask the TalkTalk Products Team to test this for you.