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Weak security

Angielav1
First Timer
Private Message TalkTalk
Message 6 of 6

I keep getting weak security message on all my devices.  I’ve changed the settings on my router to Wpa2/WPA personal but still getting the message . Does my router need a firmware update?   It’s the FAST5364.  By the way, it takes ages to actually change settings on the router, it keeps defaulting back to the dashboard. 

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5 REPLIES 5

KeithFrench
Community Star
Private Message TalkTalk
Message 1 of 6

Hi @Angielav1 

 

Did you see my sticky at the top of this board on this very subject:-

 

https://community.talktalk.co.uk/t5/Full-Fibre/Weak-Securirty-warning-on-Apple-iOS-and-Windows-10-or... 

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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Message 2 of 6

To anyone else… I followed these instructions … don’t!   

 

Wi-Fi Hub

  1. Open your browser and type in 192.168.1.1 to go to the router admin page
  2. Login with your router username and password. You can find these on the sticker underneath the removable settings card on back of your Wi-Fi Hub
  3. Select the See Wi-Fi settings button on the Dashboard page
  4. Now Select Manage advanced settings
  5. Select on the blue cog icon in the Wi-Fi 2.5GHz settings section
  6. Then select the drop-down arrow next to WPA2 Personal
  7. Select WPA2/WPA Personal from the list
  8. Select the Apply button

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Message 3 of 6

Ah, glad you got it sorted, easy when you know how!  😉

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Message 4 of 6

Brilliant .. thank you… solved.  The info on TalkTalk website didn’t say that tho! 

ferguson
Community Star
Private Message TalkTalk
Message 5 of 6

You should be using WPA2 only.