Weak security
on 19-03-2024 05:59 PM
Message 6 of 6
I keep getting weak security message on all my devices. I’ve changed the settings on my router to Wpa2/WPA personal but still getting the message . Does my router need a firmware update? It’s the FAST5364. By the way, it takes ages to actually change settings on the router, it keeps defaulting back to the dashboard.
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5 REPLIES 5
on 20-03-2024 04:28 PM
Message 1 of 6
Hi @Angielav1
Did you see my sticky at the top of this board on this very subject:-
Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they?
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on 19-03-2024 10:48 PM
Message 2 of 6
To anyone else… I followed these instructions … don’t!
Wi-Fi Hub
- Open your browser and type in 192.168.1.1 to go to the router admin page
- Login with your router username and password. You can find these on the sticker underneath the removable settings card on back of your Wi-Fi Hub
- Select the See Wi-Fi settings button on the Dashboard page
- Now Select Manage advanced settings
- Select on the blue cog icon in the Wi-Fi 2.5GHz settings section
- Then select the drop-down arrow next to WPA2 Personal
- Select WPA2/WPA Personal from the list
- Select the Apply button
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on 19-03-2024 10:45 PM
Message 3 of 6
Ah, glad you got it sorted, easy when you know how! 😉
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on 19-03-2024 10:44 PM
Message 4 of 6
Brilliant .. thank you… solved. The info on TalkTalk website didn’t say that tho!
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on 19-03-2024 06:42 PM
Message 5 of 6
You should be using WPA2 only.
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