Unreliable router

[Unreliablerourer]

Hello - Very frustrating time with broadband repeatedly dropping out. Not a wifi problem. Only fix is turning router on and off. Having my laptop in same room as router slows broadband. Not fault on line. I belive my router is faulty - please send replacement. Thank you

[siphosethu-TT]

Hi there @Unreliablerourer, so you still need any assistance regarding your services. Thanks

[Divsec]

Hi @Unreliablerourer you don't mention which router you have ?

your post has been escalated and you should hear soon.  In the meantime please check your community profile and add your landline number and/or account number so your account can be identified. Please don't post personal information here.

https://community.talktalk.co.uk/t5/user/myprofilepage/tab/personal-profile:personal-info