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Broadband help

For queries about your TalkTalk broadband service.

Unreliable router

Unreliablerourer
First Timer
Private Message TalkTalk

on ‎08-06-2025 08:55 AM

Message 3 of 3

Hello - Very frustrating time with broadband repeatedly dropping out. Not a wifi problem. Only fix is turning router on and off. Having my laptop in same room as router slows broadband. Not fault on line. I belive my router is faulty - please send replacement. Thank you

Unreliablerouter
Labels:
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2 REPLIES 2

siphosethu-TT
Support Team
Staff
Private Message

on ‎09-06-2025 08:29 AM

Message 1 of 3

Hi there @Unreliablerourer, so you still need any assistance regarding your services. Thanks

0 Likes

Divsec
Community Star
Private Message TalkTalk

on ‎08-06-2025 10:44 AM

Message 2 of 3

Hi @Unreliablerourer you don't mention which router you have ?

your post has been escalated and you should hear soon.  In the meantime please check your community profile and add your landline number and/or account number so your account can be identified. Please don't post personal information here.

https://community.talktalk.co.uk/t5/user/myprofilepage/tab/personal-profile:personal-info

 

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don't worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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