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Broadband help

For queries about your TalkTalk broadband service.

phone line has been cut

Pauldwyer
First Timer
Private Message TalkTalk

on ‎07-06-2025 01:34 PM

Message 3 of 3

there are works being done at our flat and the builders have cut the phone line, so we have no phone or internet.

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2 REPLIES 2

amahle-TT
Support Team
Staff
Private Message

on ‎09-06-2025 08:18 AM

Message 1 of 3

Hi there @Pauldwyer, thank you for reaching out. Please confirm if you are still experiencing the issue so I can look into this for you, thanks.

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Gliwmaeden2
Community Star
Private Message TalkTalk

‎07-06-2025 02:07 PM - edited ‎07-06-2025 02:09 PM

Message 2 of 3

https://www.openreach.com/help-and-support/damage-health-and-safety

 

The above may be the quickest way to report this, or ask Talktalk to contact Openreach on your behalf, @Pauldwyer. 

 

Phone support closes till Monday from 6pm Saturday:

 

03451 720088 

 

Or use the Chat link:

 

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

Gliwmaeden2, a fellow customer.
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