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Broadband help

For queries about your TalkTalk broadband service.

phone line has been cut

Pauldwyer
First Timer
Private Message TalkTalk

on ‎07-06-2025 01:34 PM

Message 3 of 3

there are works being done at our flat and the builders have cut the phone line, so we have no phone or internet.

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2 REPLIES 2

amahle-TT
Support Team
Staff
Private Message

on ‎09-06-2025 08:18 AM

Message 1 of 3

Hi there @Pauldwyer, thank you for reaching out. Please confirm if you are still experiencing the issue so I can look into this for you, thanks.

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Gliwmaeden2
Community Star
Private Message TalkTalk

‎07-06-2025 02:07 PM - edited ‎07-06-2025 02:09 PM

Message 2 of 3

https://www.openreach.com/help-and-support/damage-health-and-safety

 

The above may be the quickest way to report this, or ask Talktalk to contact Openreach on your behalf, @Pauldwyer. 

 

Phone support closes till Monday from 6pm Saturday:

 

03451 720088 

 

Or use the Chat link:

 

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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