on 12-01-2022 02:51 PM
I received an e-mail about upgrading for no extra cost, when I ask the price is £15 a month more. When on the phone call, the operator couldn't take my number down or account number. Wasted 2 hrs waiting, then to be told the email was mis information. I was hesitant moving to talk talk, but this customer service is horrible.
on 17-01-2022 01:50 PM
You are in a full fibre area, the email was genuine.
If you are interested in upgrading Our loyalty team can help on 03451720046 or 03451725157
They can help.
on 13-01-2022 01:06 PM
Thanks for your post
I can look into this but first, can you please update your community profile to include:
Telephone number or account number.
Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.