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Left but still recovering bills

Soudabeh
First Timer
Message 3 of 3

Hi there
I left in October but receiving messages about my bill

Just checked and saw my account is still showing internet usage whereas I switched to utility Wearhouse in October and got a email message about it

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2 REPLIES 2

Arne-TalkTalk
Support Team
Message 1 of 3

Hi Soudabeh

 

The bill is being generated as the last payment was rejected (before Customer service cleared it in November) so admin fees have been applied. 

 

The balance is now zero, so you will receive 1 more bill showing a zero balance. 

 

Regards

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Divsec
Community Star
Message 2 of 3

Hi @Soudabeh your post has been escalated so you should hear back in the next working day or two.

I don't work here and all my opinions are my own.
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