cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Broadband help

For queries about your TalkTalk broadband service.

Upload Speed

drscarb
Popular Poster
Private Message TalkTalk
Message 5 of 5

I have a copper-based broadband connection. On my PC connected by wi-fi to my router I am getting an upload speed of 0.83 (download 16.28). Is this normal?

dscarb
0 Likes
4 REPLIES 4

nambuso-TT
Support Team
Staff
Private Message
Message 1 of 5

@KeithFrench and @Gliwmaeden2 Thank you very much for advising. 

0 Likes

KeithFrench
Community Star
Private Message TalkTalk
Message 2 of 5

Yes, sorry, I forgot there is a 1M cap on these.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

Gliwmaeden2
Community Star
Private Message TalkTalk
Message 3 of 5

@drscarb, on Fast Broadband that is absolutely normal. 

 

I am on that package and upload speeds are rarely 0.90mbps. The maximum is only ever 1.

 

Your download speeds are also very good. @KeithFrench the 1/4 of the download speed for proportionate upload doesn't apply on this package. 

Gliwmaeden2, a fellow customer.
0 Likes

KeithFrench
Community Star
Private Message TalkTalk
Message 4 of 5

Hi @drscarb 

 

Normally, an upload speed on that type of broadband is about a quarter of the download speed, so yes, that would seem slow. Is this over a wireless connection from a device to the router or a wired (Ethernet) one? If you have a wired device, what speeds does that get? If you log into the router (you haven't said which make/model of router that you have). It should show the speeds it is recording from the incoming line; this is normally in the initial dashboard area. What are they like?

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

0 Likes