VPN Anyconnect stopped working

[Lomasj]

Hi 

I'm having an issue with my Anyconnect VPN it has stopped working. I can connect to the Internet but not the VPN have been trying to sort this out since Tuesday and still no further forward ! Any help greatly appreciated 

[Michelle-TalkTalk]

Morning,

Can you please update your community profile to include your:

• Name
• TalkTalk Telephone number
• Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Michelle

[Gliwmaeden2]

Staff may roll back the current firmware, @Lomasj, but are not on the forum till after the weekend. 

Make sure that your profile information is complete for them to identify your account. 

Add your Talktalk phone number or account number by going via your avatar; settings; drop down menu.....Personal Information. SAVE CHANGES.