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Broadband help

For queries about your TalkTalk broadband service.

WI-FI BOOSTER

Martina2B
Team Player
Private Message TalkTalk
Message 5 of 5

We have a Talktalk Wi-Fi HUB, but the signal to our PC is often UNSTABLE. We would like to buy a COMPATIBLE Talktalk BOOSTER. We have not been able to find a way of buying it on your website.

Please advise where and how we can obtain it.

Many thanks,

Martine  

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4 REPLIES 4

KeithFrench
Community Star
Private Message TalkTalk
Message 1 of 5

That will be fine. Please see my sticky on this subject, before even turning it on:-

 

https://community.talktalk.co.uk/t5/Broadband/Very-Important-V2-Sagemcom-FAST266-Wi-Fi-Booster/m-p/3... 

 

If you require any further support on this product, I will be happy to oblige.

 

 

The information below is provided by TalkTalk. For confirmation, please contact @Lorrainef, the manager of the TalkTalk support staff on this forum.

KeithFrench is one of our valued Community Stars and can help with a range of issues related to wireless and networking. At times, he may ask you to send him test results via a Private Message to help analyse/diagnose an issue. Although Keith does not work for TalkTalk, he very kindly shares his time and knowledge to help others.

If you need further help or if we need to take any details such as personal information about your account like phone numbers, account numbers, etc, one of the TalkTalk team will jump in and help out.

 

 

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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Message 2 of 5

Hi there @Martina2B . I can order a Wi-Fi booster V2 for a once off discounted price of £30.00, It is compatible to the package you are on Fibre 65.

Martina2B
Team Player
Private Message TalkTalk
Message 3 of 5

Thank you Keith, we have a Sagemcom Fast 5364.3. Do you know how we can obtain a SagemcomFAST266 WiFi booster? Does Talktalk sell them? Many thanks!

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KeithFrench
Community Star
Private Message TalkTalk
Message 4 of 5

Hi @Martina2B 

 

Is that WiFi Hub the Sagemcom FAST5364 or 5464? If so, you need the Sagemcom FAST266 WiFi Booster, which will combine with the router to form a mesh network.

 

There is also a WiFi Hub that looks very similar to both Sagemcoms, made by Huawei, the DG8041W. However, that booster is not compatible with it.

 

On your hub, remove the pull up panel & check the label behind it.

 

Once I know the exact router that you have, I can advise further.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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