Please can you elaborate?
- What make/model of router do you have?
- Do you use any WiFi extenders at all & if so what make/model are they?
- Is the MacBook connected via Wi-Fi or an Ethernet cable? If Wi-Fi, where is it in relation to the location of the router and/or extenders? How is its connection to the internet?
- What about the location of the printer?
There may be more questions later when I know the answers to the above.
The information below is provided by TalkTalk, for confirmation please contact @Debbie-TalkTalk or@Michelle-TalkTalk.
KeithFrench is one of our valued Community Stars and can help with a range of issues related to wireless and networking. At times he may ask you to send him test results via a Private Message to help analyse/diagnose an issue. Although Keith does not work for TalkTalk, he very kindly shares his time and knowledge to help with others.
If you need further help or, if we need to take any details such as personal information about your account like phone numbers, account numbers etc. one of the TalkTalk team will jump in and help out.
