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Broadband help

For queries about your TalkTalk broadband service.

Waiting for a new router to be delivered

Sumegson
First Timer
Private Message TalkTalk

yesterday

Message 3 of 3

Can you give me an update on when my router will be delivered.  It was the 3rd Jan when they told me they would send a new one out .

thanks 

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2 REPLIES 2

Chris-TalkTalk
Support Team
Staff
Private Message

8 hours ago

Message 1 of 3

Hi Sumegson,

 

The router was dispatched yesterday so it should be with you today or tomorrow

 

Chris

Chris, Community Team 

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ferguson
Community Star
Private Message TalkTalk

yesterday

Message 2 of 3

If you would like the support team here to look into this for you make sure that your personal details including TalkTalk phone number or account number are complete on your community profile (click here) so that they can link your forum identity with your account and then wait for them to respond.

 

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