Whats app, ring doorbell and XBox network no longer working on TalkTalk router. UDP problem?

[abitofcode]

I've been having issues over the last couple of months with a number of services that I'd put down to sketchy wifi, but now I've typed them all in a row above it looks like it may be a UDP issue. Did anything happen a couple of months ago that may have caused an issue? 

My hardware and software versions

Hardware VersionSoftware VersionGUI Version

FAST5364 3.00

SG4K100136

5.6.1

[Debbie-TalkTalk]

Hi abitofcode

Thanks for your reply.

If you do experience any further issues then please let us know.

Debbie

[abitofcode]

Hi,

A factory reset has fixed it, everything back to normal. All Whats app, Ring doorbell, Xbox and discord connectivity issues gone. Should have stuck to my usual 3 step plan. XD

1. Switch everything off and on again.

2. Switch everything off, then on again after 30 minutes.

3. Factory reset.

[Debbie-TalkTalk]

Hi abitofcode

I'm sorry to hear this.

The only recent change has been the firmware update to 136. Would you like me to test a different firmware version to see how the connection compares?