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For queries about your TalkTalk broadband service.

Why are tinyworld e-mails being rejected for policy reasons (550 5.7.1 )?

Graham1057
Chatterbox
Private Message TalkTalk
Message 3 of 3

We have been having troubles - usually once a month - with tinyworld e-mails not sending for one reason or another.  Today it seems to be for a different reason.

 

What is this reason, what does it mean and why aren't TalkTalk on top of this situation?  It has been going on for too long.

 

Each time I make a complaint, by the time they get back to me the problem as been solved.

 

And suggestions as to what we do know?

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2 REPLIES 2

angelique-TT
Support Team
Staff
Private Message
Message 1 of 3

We're really sorry that you are experiencing this, we are currently collecting all the information regarding this issue and are passing it over to our email team who will look into the cause of it. Once we have an update we will post it here on community, thanks 


                            .

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KeithFrench
Community Star
Private Message TalkTalk
Message 2 of 3

I'll escalate this for you now. It is a known problem that is in hand.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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