For queries about your TalkTalk broadband service.
on 18-01-2025 01:50 PM
Title says it all really. I have to reboot my router multiple times a day to maintain the connection service to my laptop and my TV. If I don't everything gets really slow and websites hang-up and TV connectivity is poor.
I've tested the Router speed to devices and straight after a reboot I get speeds as follows:
Speed to devices (download) 35 Mbps (classed as Good)
Speed to devices (upload) 8 Mbps
However, during the session these speeds decline as follows:
Speed to devices (download) 24 Mbps (classed as Poor)
Speed to devices (upload) 7 Mbps
I typically have to reboot the router 2 or 3 times a day due to performance dropping off.
Does this sound like TalkTalk need to send me a new router?