Why do I need to perform frequent router reboots to maintain my device performance?

[Jonesy247]

Title says it all really. I have to reboot my router multiple times a day to maintain the connection service to my laptop and my TV. If I don't everything gets really slow and websites hang-up and TV connectivity is poor. 

I've tested the Router speed to devices and straight after a reboot I get speeds as follows:

Speed to devices (download) 35 Mbps (classed as Good)

Speed to devices (upload) 8 Mbps

However, during the session these speeds decline as follows:

Speed to devices (download) 24 Mbps (classed as Poor)

Speed to devices (upload) 7 Mbps

I typically have to reboot the router 2 or 3 times a day due to performance dropping off.

Does this sound like TalkTalk need to send me a new router?

[KeithFrench]

Please can you elaborate by answering these few questions:-

1. What make/model of router do you have (if this is a TalkTalk router, these details will be on a label on the rear or underside of it)?
2. What package are you on?
3. What is the exact status of the lights on the front of the router when this happens, prior to rebooting it?
4. If you have any wired connections, are they affected in the same way as wireless ones?